Oracle Cloud Payroll/Absence Consultant

Engagement Type: Implementation

Description: Oracle Cloud Payroll Consultant with Extensive Absence Management.

Minimum Years Experience: 5 Years

5 Key Skills Required:

– Successfully delivered Payroll Cloud projects.
– A full understanding of how Payroll fits into the whole ERP design and its relationship with other Oracle modules.
– Excellent client facing skills and the ability to liaise with clients at all levels of seniority.
– Strong Knowledge of Absence Management.
– Experience of working in a customer facing role with delivery experience.

5 Areas of Responsibility:

– Managing the Oracle Payroll Support for the Customer including Request Fulfilment, Incident Management, Problem Management and Change.
– As appropriate undertake root cause analysis of Customer issues raised, apply fix as necessary and manage through to resolution.
– Overseeing Oracle SRs ensuring they are managed and chased appropriately with Oracle.
– Supporting the design of the technological solution for the Customer and ensure best practice approaches, tools and templates are used and manage the team to deliver high quality solutions and services.
– Proactive articulation of appropriate system enhancements and process workaround solutions.