Oracle Fusion SCM App Support Analyst

Engagement Type: Support & Administration

Description: Client is seeking an Oracle SCM Application Support Analyst to assist in the delivery of mission and business-critical application services with internal customers.

Minimum Years Experience: 5 Years

5 Erforderliche Schlüsselfähigkeiten:

– 6+ years of relevant experience in a technical application support role working with Oracle Cloud/Oracle Fusion SCM.
– Hands-on experience with one or more of the following Fusion modules: Oracle Order Management, Inventory Management, GOP, Shipping, Price Management.
– Functional knowledge of core Supply Chain processes (supply planning, inventory management, order fulfillment, reverse logistics, etc.).
– Professional fluency in English required.
– Able to work in a Team environment.

5 Verantwortungsbereiche:

– Provide efficient application support and administration, including incident resolution, change implementation, request fulfilment, and problem management follow up.
– Communicate proactively and professionally with stakeholders and partners.
– Identify opportunities for improvement and act on them.
– Thoroughly and accurately document problems and resolutions in service desk system and employee knowledge base.
– Work proficiently with minimal daily guidance.

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