Resolution Groups

Resolution Groups provide remote Oracle assistance in 15 minute increments 365x24x7, matching skills to need as opposed to location to need. Whether you have a problem with a custom extension or have a change request that needs actioning we can help.

Worldwide presence, plus the sheer numbers of Oracle Contractors that have signed up to our Resolution Groups ensures that whatever the issue or request, the ability to respond and resolve can not be matched and all managed by our 3 Regional Help Desks.

We operate a Global Service & Support System with a Self Service Portal accessible over the internet that allows you to log and track your own 'cases'. With Resolution Groups you only pay for the time you use and avoid unnecessary costs.